Philosophy
Our Mission
The goal of SGS Tool Company
associates is customer satisfaction, through commitment to continuous
improvement of quality products and services.
When you want people
to perform, stand back and let them.
The idea of empowerment is simply to give the
people who do the work equal measures of authority and responsibility
for anything that affects their work. At SGS, we do that full-time.
The result: each one of us keeps an eye on the big picture, concerned
with the end product of every operation. We are all aware of the
contribution each individual can make to the success of the company
and our future.
So you can depend on our Sales Engineers to turn your machining
problems into success stories. Look to our teams of skilled machine
operators who are totally responsible for their group’s performance.
And count on Customer Service Representatives who are friendly
and helpful in several languages. Wherever you turn, you can rely
on people who are committed to doing the job right today and doing
it better tomorrow.
To advance as a company, all of us receive continuous improvement
training at the SGS Learning Center. Here, our own Associates,
after special training, lead classes that focus on improving interpersonal
skills, solving problems as a team, and developing excellence.
We also "grow our own", developing specialized technicians
in a certified apprentice program recognized by the U.S. Department
of Labor.
The Sum: SGS tools outperform others, because SGS people do.
Do one thing and do it well - Solid Carbide Rotary
Cutting Tools
SOLID CARBIDE ROTARY CUTTING TOOLS - This is what we know, design,
engineer, manufacture, and deliver by the millions: high production end mills
and machine-ground burs, precise and consistent drills and reamers, router
bits and keyseat cutters, saws and countersinks, internal grinding and jig
boring tools. This is what we make.
What you get is massive material removal smooth surfaces tight
tolerance hole generation…and increased productivity from
both machine and tool. You get the right tool for the workpiece;
titanium or oak, aluminum or steel.
You get a choice of 13,000 standard fractional and metric tools
for just about any application. And when you need help on a special
application, our Machine Technologies Division can duplicate your
unique conditions, then design and build the tool to solve your
need.
Standard or special, we start by using only certified micrograin
carbide, then go further. To be certain of material integrity we
maintain our own Metallurgical Laboratory and inspect all incoming
material. Throughout the manufacturing process, we employ strict
quality assurance methods and controls, based on the world-class
ISO 9000 standards.
Our tools are made on the latest, highly automated CNC machines
available. In fact, to get the quality and capabilities we want,
we build many of the machines ourselves. The state-of-the-art grinding
equipment, laser-based metrology, and rigorous quality systems
assure you of precise tool-to-tool consistency.
Specializing in our one thing has made us the world leader in solid
carbide rotary cutting tools. And has made SGS The Standard of
Quality.
Specialized facilities, global coverage
We extend our concept of focus, of specialization to our manufacturing
facilities as well. Each of our primary production plants is dedicated
to a single, major segment of our product line. Such concentration
results in greatly increased efficiency and productivity. It allows
each facility's work force to be fully trained in the unique geometries
of the tools they produce. Our customers gain the expertise and
enthusiasm of a responsive team that is committed to doing one
thing-and doing it best.
People who care and products that work are essential in any business.
But you also need to connect manufacturer and seller, link seller
and user. So we have developed a network of Sales Representatives,
Industrial Distributors, and Agents that blankets the world.
From our sales and service facilities in the U.S., England and
Germany, plus distributor inventories in over 50 countries, we
deliver the right tool to the right place at the right time.
And we back the tools with specialists and field engineers who
are there to help you solve problems, reduce costs, and increase
productivity. It all adds up to keeping SGS The Standard of Quality
in solid carbide rotary cutting tools, worldwide.
Here's how you gain from the values
behind our tools
You want performance, not philosophy. But here at SGS, the way
we approach our job determines how well our tools do their job.
That's why we have worked for more than 30 years to combine responsiveness
to our customers with pride in personal achievement.
The result is company-wide involvement. We care-every one of us-whether
you get full value for your money. We care that our tools do the
job better, faster, longer, and at a lower total cost. And we care
about keeping your trust and your business.
"We" are the more than four hundred SGS Associates who produce millions
upon millions of solid carbide rotary cutting tools every year, using the
SGS combination of advanced methods and traditional principles.
We are the specialized SGS teams who all work to make the PRIDE
concept a performance reality. Each and every one of us is committed
to…
We invite you to let us demonstrate how this combination of technology
and accountability performs for you.